Shipping policy

SHIPPING POLICIES

DAHLIA TUBER SHIPPING: All orders are shipped either USPS Priority or UPS 3 Day Select, depending on how many tubers are ordered. Right now, I only ship within the contiguous United States. Tubers will start shipping mid-April once freezing temperatures are past in my region and your region. I do not offer early shipping. You will receive a notification once your order has been shipped. If it's still mid-April and you haven't received a notification, I am still in the process of shipping and you'll get it soon! I do not combine shipping. I am only one person and this is just too time consuming at this point, so plan accordingly.

Shipping Address: Entering the correct email and the correct address is the responsibility of the customer. Shipping notifications are automatically sent to whatever email is used in checkout when your order is pulled and shipped. If that address is not correct, you won't be able to receive that notification. Orders are also sent to the address provided at the time of the order and I cannot tell on my end if that is the correct address or not. It is the responsibility of the customer to make sure the address they want orders sent to, is correct and is the one used at time of ordering. Shipping and handling charges are non-refundable and if an order is to be reshipped, a 15% restock fee will be applied in addition to additional shipping/handling charges.

Shipping Delays or Lost packages: Once items leave my home, I have no control on how long the shipping service might take or if they lose a package once it leaves my care. In the case of a lost or damaged package, please reach out directly to the applicable shipper for help.  I am not responsible for items lost or damaged during shipping.